FAQs

What is the return policy?

If your data plan doesn't work or can't be installed on your device, we will provide a 100% refund, no questions asked. This guarantee applies only to faulty data plans with no d ...

Can you buy an eSIM in advance, and activate it later?

You have to activate your esim and data plan under 30 days.

Is WiFi Hotspot included with qwik.workd eSIM plans?

Wi-Fi Hotspot Compatibility Apple & Android The Wi-Fi Hotspot / Internet Sharing feature is currently available with all Prepaid (non-unlimited) plans, Unlimited Standard, an ...

Are there any additional fees?

Our eSIM data plans are prepaid, and the prices you see are inclusive of all taxes and fees. Qwik.World will never charge you roaming fees or other charges with our data plans. Yo ...

How long does it take for a new eSIM to activate?

eSIM Activation Typically it takes less than 20 seconds to activate new eSIM data plans on our partner networks, depending on the coverage in your location. When you receive your ...

Can I keep using my phone number with an eSIM?

Can you make calls with an eSIM? Yes! After activating a Maya Mobile eSIM, you can continue using your phone number to send and receive calls and text messages (SMS). Your new eSI ...

Does an eSIM replace your current cell phone plan?

No. Smartphones that support eSIM data plans use them alongside traditional cellular plans. eSIM plans are designed to be used as an add-on to your main phone plan, and they do not ...

Will I get a local phone number with an eSIM?

Our eSIM plans do not include a local phone number, but don't worry! After activating a Qwik.World eSIM, you can continue using your phone number to send and receive calls and te ...

Can you activate an eSIM on more than one device?

Each eSIM can be installed on only one device. If you have other devices that need mobile data, you have two options: Turn on Mobile Hotspot / Internet Sharing on your phone (i ...

What if I need more than 30 days of data?

Plan Renew will automatically extend your eSIM each month for an additional 30 days. Limitations for Long Term Monthly Renewal Our service is intended for short-term travel and t ...

Does Qwik.World record your Internet activity or location?

We do not record your device location or web browsing activity. Your browsing activity is completely private. As required by law, we keep records only data (Megabytes) cons ...

eSIM Compatible phones

The following devices support eSIM installation. iOS Apple iPhone iPhone 16 Pro Max iPhone 16 Pro iPhone 16 Plus iPhone 16 iPhone 15 Pro Max iPhone 15 Pro iPhone 15 Plus ...

Where can I view my data usage?

You can view you current data usage any time by logging in to your qwik.world account. Simply go to Account > My eSIMs > Manage and check your Data Usage under the cor ...

Does Qwik.World offer physical SIM cards?

Currently we only offer eSIM data plans, so if your device is not eSIM compatible, unfortunately we cannot provide service to you.

How secure is eSIM data?

eSIM Security eSIM data connectivity is extremely secure. It provides a reliable and safe mobile data connection that is far more secure than public Wi-Fi and other alternatives. ...

How do you add more data to an existing eSIM?

You can add more data to an eSIM at any time from your Qwik.World account. Go to Account > My eSIMs > Manage > Add data plan.